If you train them they will leave (or will they?)

9:09 am Training

It is generally accepted that proper training is required to enable staff to work effectively, and investment in training is recouped via increased productivity. Indeed lack of training can increase the time taken by staff to perform tasks and may even cause them to avoid undertaking the tasks at all. However, one of the major fears experienced by employers where training provision is concerned is that they may not be the main beneficiaries of the investment. They fear their more highly-skilled employees will take their skills elsewhere and other companies (in particular their competitors) will reap the benefits instead. Recent studies by the UK Commission for Employment and Skills (UKCES) suggests that these fears are unjustified and in fact the reverse may be true.

Rather than encouraging staff to leave, effective training improves employee job satisfaction and retention. One example cited highlights this effect, with staff turnover falling from 42% to just 2% after implementing a staff training programme. Staff retention was found to be just one of the benefits, with motiviation, productivity and safety awareness enhancements also noted.

Considering all the government assistance available for business training it is surprising that businesses don’t make more use of it; with a third of firms employing fewer than 50 people not investing in any training at all. UKCES Statistics also indicate that the failure rate among companies that provided no staff training was 2.5 times higher than for those that did, suggesting that many companies that went out of business could have survived if they had invested more in staff training.

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